Terms & Conditions - Old

General Terms
  1. Ixzire management is not responsible for any trauma, injury or loss during your stay
  2. Ixzire management reserve the right to refuse service to anyone at anytime
  3. Services and tour plans may be disrupted or discontinued in situations beyond our control
  4. Service tax once collected, may not be refunded in any situation

  1. Offline (over email and phone) booking confirmation requires full advance payment
  2. For cancellation 2 days before check-in date 100% refund. After that no refund will be issued.
  3. Payable on Arrival is due at the time of checking in
  4. After check in, no refund will be issued for shortening of stay
  5. Check-in 10:00 AM onward, check-out 08:00 AM or before
  6. Heavy electrical appliances (e.g air-conditioner, fridge etc) will not work during supply failure
  7. Smoking inside cottages strictly prohibited
  8. Guests liable to pay for any damage caused, intentional or accidental
  9. Disrespectful behaviour towards other guests or staff will result in immediate termination of stay without any refund

Holiday Packages
  1. Package tour requires 100% advance payment.
  2. Tour plans may be modified to accommodate practical / on spot situations
  3. No refund for changes in agreed itinerary under any circumstances, due to any reason
  4. Cancellation of package tour may not result in refund of related room reservations
  5. Refund for cancellation of package tour may be issued after deduction of third party payments
  6. An amount of INR3,000 may be levied as cancellation charges

Third Party Services (Ship / Airline / Other Hotels)
  1. We are not responsible for any losses due to late reporting by guest
  2. We are not responsible for any losses incurred due to suspension or disruption third party services
  3. We are not responsible for the quality of services maintained by third party providers
  4. We are not responsible for the refund processing

Privacy Policy

Ixzire respects the privacy of all our guests, and we are committed to protecting it. To best serve you throughout this website, you will be asked to provide a variety of information, such as name, mailing address, telephone number, email address, credit card information, etc. This information will allow us to provide a personalised experience for each visitor to our website.

This website does not collect, save or store any personal information from visitors that simply browse this website, unless you voluntarily and intentionally provide it to us. We do not collect personal information without your knowledge or consent. Any personal information that is requested on our website is necessary in order to perform a particular service, such as processing your reservation, billing, etc. We request personal information from you in order to process online reservations. You must provide contact information (such as name, mailing address, telephone number and email address) to reserve a room. Financial information (such as credit card number and expiration date, etc.) is processed through our trusted third party payment gateways for billing purposes and and is neither directly collected nor saved by us. If there is a problem with a reservation, the information provided will also allow us to contact you.

Employees or agents of Ixzire who have access to your personal information are required to keep the information confidential and not to use it for any other purpose than to carry out the services they are performing for Ixzire. Ixzire and affiliates will not sell or distribute any of your personal information to any outside organisation for marketing or solicitation without your permission. Ixzire is committed to the security of the data collected on this Web site, and treat all information you provide us as confidential. We use third party payment gateway to securely process credit card information, name, address, email and other information you provide us.

To better serve you when you are using this site, we also use "cookies" to help us recognise your preferences and selections. Please be aware that third-party Web sites and services available through ixzire.com have separate privacy and data collection practices. We have no control, responsibility or liability for these third-party policies or actions. Ixzire cannot ensure or warrant the security of any information you disclose online to third party sites. This website is subject to Indian laws. Ixzire will disclose personally identifiable information without your permission when required by law or in good faith belief that such action is necessary to investigate or protect against harmful activities to guests, visitors, associates, or others, or to property (including this site).

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