The Hotel is not responsible for cancellation or non-arrival due to the cancellation of flight/ ferry / non availability of visa / non issuance of Restricted Area Permit or other similar reasons. Services and conducted package tours may be disrupted, shortened or altogether cancelled for reasons beyond our control and no refund will be issued as such. Travel documents like tickets etc can ONLY be provided after full payment is received. Post cancellation refund processing usually takes 4 ~ 5 business days but can take up to 10 working days from the day we receive guest's bank account details. For refund processing any bank / transaction charges applicable are to be borne by the guest. All refunds will be issued in INR (Indian Rupee) only. We are not responsible for any third party cancellation or refund processing in any situations. You may need to contact the service providers directly. The Hotel may vary, amend and/or otherwise change these policies at any time without prior notice. Kindly check for latest terms and conditions at the time of booking and check-in.
Kindly note: we neither own nor operate our booking partner's websites. We only have limited access to some of the information displayed on their pages and it is not possible to keep track of every detail in real time. If you have doubts about certain terms / conditions displayed on a particular channel, kindly verify with us.
Ixzire Resort and its parent company M/s Greenfinity Getaways may hereinafter be referred to as "Hotel". By proceeding with the reservation, the guest further agrees and acknowledges that if the reservation is accepted by the Hotel, his / her stay subsequently shall be subject to Hotel's standard terms and conditions.
- The Hotel is not liable for any loss to the guest.
- Guest must be at least 18 years of age to book a room on his / her behalf.
- Guest must report to us with valid photo id.
- The hotel may cancel the reservation if the information provided by guest is false or incomplete.
- We reserve the right to refuse service or decline reservation to anyone at anytime.
- The Hotel is not liable for any loss or damage to the guest in connection with cancellation.
- The terms and conditions shall be governed in accordance with the law of The Republic of India.
- We are not liable against non-availability of services due to technical faults or natural causes.
- No unauthorized gatherings are allowed.
- The hotel reserves the right to evict any unauthorised occupants from the room.
- Reservations are not transferable. No name change is allowed.
- Outside food not permitted in the restaurant.
- Check-in time is from 10:00am and check-out time is by 08:00am.
- Cooking or consumption of any type of food inside rooms are not allowed.
- Late check-out / early check-in may be considered on request, subject to availability and is chargeable.
- Smoking inside cottages strictly prohibited and will attract severe penalty.
- Guests are liable to pay for any damage caused, intentional or accidental.
- Disrespectful behavior towards other guests or hotel staff will result in eviction without any refund.
The hotel may vary, amend and/or otherwise change these terms and conditions at any time without prior notice.
Ixzire respects the privacy of all our guests, and we are committed to protecting it. To best serve you throughout this website, you may be asked to provide few information, such as name, email address, etc. This information will allow us to provide a personalized experience for each visitor to our website.
This website does not collect, save or store any personal information from visitors that simply browse this website. We do not collect personal information without your knowledge or consent. Any personal information that is requested on our website is necessary in order to perform a particular service, such as processing your reservation, billing, etc. We request personal information from you in order to process your online reservations. You must provide contact information (such as name, mailing address, telephone number and email address) to reserve a room. Financial information (such as credit card number and expiration date, etc.) is processed through our trusted third party payment gateways for billing purposes and is neither directly collected nor saved by us. If there is a problem with a reservation, the information provided will also allow us to contact you back.
Employees of Ixzire who have access to your personal information are required to keep the information confidential and not to use it for any other purpose than to carry out the services they are performing for Ixzire. Ixzire and its parent company namely M/s Greenfinity getaways Pvt Ltd will not sell or distribute any of your personal information to any outside organization for marketing or solicitation under any circumstances. Ixzire is committed to the security of the data collected on this Web site, and treat all information you provide us as confidential. We use third party payment gateway to securely process credit card transactions.
To better serve you when you are using this site, we also use "cookies" to help us recognize your preferences and selections. Please be aware that third-party Web sites and services available through ixzire.com (if any), have separate privacy and data collection practices. We have no control, responsibility or liability for these third-party policies or actions. Ixzire cannot ensure or warrant the security of any information you disclose online to third party sites. This website is subject to Indian laws. Ixzire will disclose personally identifiable information without your permission when required by law in good faith and belief that such action is necessary to investigate or protect against harmful activities to guests, visitors, associates, properties (including this website), or to society at large.
